Frequently Asked Questions
Who is Tech Audio?
Tech Audio is a collective of tech-minded audio professionals from its parent company Team Audio. The mission of Tech Audio is to provide interesting and useful tools for audio people.
How do I place an order?
We use SendOwl to handle purchases. After you purchase your tool, you will receive the required license key required for product activation.
The related Reaper scripts can be downloaded directly from their product pages at the TeamAudio Git repository, or by using ReaPack.
How do I request more product activations?
You’re allowed three product activations for each purchase of a Reaper script license. We understand life happens, so if you need an extra activation, send an email to support@techaud.io with the name of the specific product and what caused your situation.
What do I do after I've downloaded my product?
Ready to get started, eh? Some of our products are free, and others will require purchasing an activation key to use.
Please visit the product page of the tool that you’ve downloaded to find a link to purchase a key if necessary. We also recommend reading through the documentation for each product as it will provide you the steps needed to get started.
How do refunds work?
We want you to enjoy using our tools and offer a 14-day return period. To request a refund, please send an email to returns@techaud.io with the name of the tool and the reason for your refund.
Can I submit a feature request for a tool?
We are always open to make improvements to our tools and to add features. Please send an email to support@techaud.io with your request.
Can you make me a custom tool?
Yes! We make custom tools for individuals and businesses and love to collaborate on projects. We are always open to commissions, just send an email to support@techaud.io to get the process started.