End User License Agreement — Shrapnel

Product: Shrapnel (audio plug-in software and standalone application) Licensor: teamaud.io LLC, 611 Cloud Ct., Round Rock, TX 78681, United States Effective date: September 15, 2026 Contact: support@techaud.io · https://techaud.io

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PLEASE READ THIS END USER LICENSE AGREEMENT ("Agreement" or "EULA") CAREFULLY. By downloading, installing, copying, activating, or otherwise using Shrapnel (the "Software"), you agree to be bound by this Agreement. If you do not agree, do not download, install, activate, or use the Software, and — subject to Section 9 — you may request a refund.

This Agreement is a legal agreement between you (either an individual or a single legal entity, "you," "your," or "Licensee") and teamaud.io LLC ("Company," "we," "us," or "Licensor").

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1. Definitions

• "Software" means the Shrapnel plug-in and standalone application, in all supported formats (including VST3, CLAP, Audio Unit (AU), AAX, and standalone), together with any bundled content, documentation, updates, and upgrades we provide to you under this Agreement.
• "License Key" means the activation credential issued to you upon purchase.
• "Computer" means a single physical computer, identified by the machine fingerprint described in Section 3.
• "Activation" means the process by which the Software validates your License Key and binds it to a Computer.
• "User Output" means the audio, recordings, sound effects, compositions, projects, and other creative content you produce using the Software.

2. License Grant

Subject to your compliance with this Agreement and payment of the applicable license fee, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, perpetual license to install and use the Software for your personal or professional audio-production purposes, subject to termination under Section 10.

2.1 Number of Computers. You may activate and use the Software on up to three (3) Computers that you own or control, for use by you. A license seat is consumed per Computer (per machine) — not per user account and not per installation. Any number of user accounts on a single Computer consume a single seat. This license is granted to a single person or single legal entity.

2.2 Permitted Uses. You may use the Software to create, process, render, and export audio content for any lawful purpose, including commercial audio production, sound design, music composition, game audio, film and television post-production, and personal creative projects.

2.3 Output Ownership. All User Output is owned entirely by you. Company claims no ownership, license, royalty, or other interest in any User Output. You are free to use, distribute, sell, license, and otherwise exploit your User Output for any lawful purpose, without restriction, additional fee, or attribution to Company.

3. Activation and Machine Identification

The Software requires online Activation using your License Key.

• To enforce the license, the Software transmits a machine identifier derived from your Computer's hardware or operating-system identity (on macOS, the platform UUID; on Windows, the OS machine GUID) to Company's activation service, together with the product identity and your License Key. This is used solely to validate your license and manage your seats. See Section 8 (Data Collection and Privacy).
• Certain events — for example, reinstalling your operating system or making significant hardware changes — may cause a Computer to be recognized as a new Computer and consume an additional activation.
• If a stable machine identifier cannot be read, Activation may be refused. An already-activated installation is not deactivated solely because a later re-check cannot read the identifier.
• If you run out of activations — due to hardware changes, drive failure, reinstallation, or moving to a new machine — contact support@techaud.io with the product name and your situation, and we will help restore your access.

4. License Restrictions

You may not, and may not permit any third party to:

1. Copy, reproduce, distribute, sublicense, rent, lease, lend, sell, resell, or otherwise make the Software available to any third party;
2. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent this restriction is prohibited by applicable law;
3. Modify, adapt, translate, or create derivative works of the Software;
4. Remove, alter, or obscure any proprietary notices, labels, or marks on or in the Software;
5. Circumvent, disable, or interfere with the License Key, Activation, or any security or license-enforcement mechanism of the Software, including its demo-mode limitations;
6. Use the Software to develop a competing product, or use it in any manner that violates applicable law or is not expressly permitted by this Agreement.

5. Ownership and Intellectual Property

5.1 The Software is licensed, not sold. Company and its licensors retain all right, title, and interest in and to the Software — including its code, structure, organization, design, user interface, and documentation, and all intellectual property rights therein — which are protected by copyright, trademark, and other laws. Your license confers no title to or ownership in the Software. All rights not expressly granted to you are reserved by Company. This Agreement grants you no rights to Company's trademarks or service marks. The Software is a valuable asset and trade secret of Company.

5.2 Third-Party Components. The Software incorporates certain third-party and open-source components used under their respective licenses. A list of these components and their license terms is provided with the Software in an accompanying notices file. Your use of those components is governed by their respective licenses.

5.3 Confidentiality. You will not, directly or indirectly, copy the structure, sequence, or organization of the Software, nor copy any portion of the Software or its documentation to produce software programs that are substantially similar to the Software.

6. Included Content

6.1 The Software includes a small amount of original preset and sample content created by and owned by Company ("Included Content") — for v1.0, a single default preset together with a handful of impact-sample variations. The Included Content is original, fully cleared, and provided royalty-free. You may use the Included Content, and any audio you create with it, for any lawful purpose without restriction, additional fee, or attribution to Company.

6.2 Audio rendered or generated through the Software, including audio made using Included Content, is User Output under Section 2.3 and belongs to you.

7. Updates and Support

7.1 Company may, at its sole discretion, provide updates, patches, bug fixes, upgrades, or new versions ("Updates"). Any Updates provided are governed by this Agreement unless accompanied by a separate license. Company is under no obligation to provide Updates.

7.2 Company may, at its sole discretion, provide technical support. The scope, availability, and duration of any support are determined by Company and may change or be discontinued at any time without notice.

8. Data Collection and Privacy

8.1 The only information the Software transmits is what is required to activate and validate your license: (a) a machine identifier derived from your Computer (on macOS, the platform UUID / IOPlatformUUID; on Windows, the OS machine GUID), (b) your License Key, and (c) the product identity. This is sent to Company's activation service for the sole purpose of validating your license and managing your seats. As with any internet connection, your IP address is necessarily visible to the receiving service and may be processed or logged incident to the request.

8.2 The Software does not collect or transmit your audio, your projects or files, or any usage analytics, telemetry, or behavioral or tracking data.

8.3 A machine identifier may constitute personal data under applicable law. The information described in Section 8.1 is handled in accordance with the Tech Audio Privacy Policy at https://techaud.io/privacy-policy, which is incorporated into this Agreement by reference.

9. Refunds

Purchases are processed through our checkout provider, SendOwl, and are subject to its terms in addition to this Agreement.

Company offers a 14-day return period. To request a refund, email support@techaud.io with the product name and the reason for your request.

Consumers in some jurisdictions (including the EU and UK) may have additional statutory rights, including a right of withdrawal. Nothing in this Agreement or this policy limits any consumer right that cannot be limited under applicable law.

10. Term and Termination

This Agreement is effective from the date you install or use the Software and continues until terminated. It terminates automatically, without notice, if you exceed the scope of the license granted in Section 2 or breach Section 4 (License Restrictions) or Section 5 (Ownership and Intellectual Property). For any other material breach, Company may terminate this Agreement if you fail to cure the breach within thirty (30) days of written notice. Upon termination, you must cease all use of the Software and destroy all copies in your possession or control and, if Company requests, certify in writing that you have done so. Sections 2.3, 4, 5, 6, 8, and 11–17 survive termination.

11. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT ITS OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT AUDIO SOFTWARE MAY INTERACT UNPREDICTABLY WITH CERTAIN HARDWARE CONFIGURATIONS, OPERATING SYSTEMS, HOST APPLICATIONS, AND THIRD-PARTY PLUG-INS. COMPANY IS NOT RESPONSIBLE FOR COMPATIBILITY ISSUES ARISING FROM SUCH INTERACTIONS.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You may have other rights that vary by jurisdiction.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, USE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SOFTWARE. IF YOU PAID NO FEE FOR THE SOFTWARE (FOR EXAMPLE, WHILE USING IT IN DEMO MODE), COMPANY WILL HAVE NO LIABILITY TO YOU WHATSOEVER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. Nothing in this Agreement limits liability that cannot be limited under applicable law.

13. Indemnity

13.1 If all or part of the Software is held, or is believed by Company, to infringe any patent, copyright, or other intellectual property right of a third party, Company may, at its option and expense, (a) modify the Software to be non-infringing, or (b) obtain for you a license to continue using the Software. If neither option is commercially feasible, Company may require you to return the infringing Software and all rights to it, after which you may terminate this Agreement on ten (10) days' written notice. This Section states Company's entire liability and your exclusive remedy for infringement.

13.2 You will defend and indemnify Company and its affiliates against any claim incurred by, borne by, or asserted against them that relates to or results from (a) your use of the Software, (b) any intentional or willful misconduct or negligence by you, or (c) any breach by you of a representation, covenant, or warranty in this Agreement.

13.3 You are solely responsible for any telecommunications or connectivity charges incurred through your use of the Software.

14. License Transfer

This license is personal to you and may not be transferred, resold, reassigned, or sublicensed to any other person or entity.

15. Export and Compliance

You represent that you are not located in, and will not use or export the Software in violation of, any applicable export-control or sanctions laws, and that you will not use the Software for any purpose prohibited by such laws, including nuclear, chemical, or biological weapons proliferation. You agree to comply with all laws and regulations applicable to your use of the Software.

16. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. Any legal action or proceeding arising under this Agreement will be brought exclusively in the state or federal courts located in Travis County, Texas, and the parties consent to the personal jurisdiction and venue therein. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. General

• Entire Agreement. This Agreement, together with the Privacy Policy and any terms presented at purchase, is the entire agreement between you and Company regarding the Software and supersedes all prior understandings.
• Severability. If any provision is held unenforceable or invalid, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.
• No Waiver. Company's failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign this Agreement except as permitted in Section 14. Company may assign it freely.
• Changes. Company may update this Agreement for future versions of the Software; the version accompanying your installed release governs your use of that release.
• Limitation of Actions. Except for actions relating to non-payment or to infringement of a party's intellectual property rights, no action arising out of this Agreement, regardless of form, may be brought by either party more than two (2) years after the cause of action has accrued.
• Headings. Section headings are for convenience only and do not affect the interpretation of this Agreement.

BY DOWNLOADING, INSTALLING, ACTIVATING, OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

18. Contact

teamaud.io LLC — 611 Cloud Ct., Round Rock, TX 78681, United States Support: support@techaud.io · Web: https://techaud.io

© teamaud.io LLC. All rights reserved.

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VST is a trademark of Steinberg Media Technologies GmbH. Audio Unit is a trademark of Apple Inc. AAX is a trademark of Avid Technology, Inc. CLAP is an open standard by the free-audio community.